The majority of carriers have a "good" relationship between IT and the business, have become more collaborative in their IT budget process, have improved internal controls as a result of the demand for transparency, and are seeing a stronger role for planning architecture compliance groups in the future.Those are a few of the insights gleaned from questions posed to more than 500 audience members attending a general session, titled "Meeting an Uncertain Future," at the ACORD-LOMA Insurance Systems Forum, held May 22-24 in Orlando.

Greg Maciag, president and CEO of ACORD, moderated the session and industry panelists provided feedback.

Panelists included Ann Purr, second vice president, information technology management, LOMA; Charles McCaig, chief information officer, Chubb Group, Barbara Koster, chief information officer, Prudential; and Robert Gorski, vice president and chief information officer, XL Reinsurance.

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