Pearl River, N.Y. - To eliminate redundant information requests, the ACORD-User Groups Information Exchange (AUGIE) is promoting a new questionnaire form, available online, that lets independent agencies organize data commonly requested by carriers.The form, Agency Questionnaire (ACORD 812), was developed after agents and brokers expressed concern that too much time is spent filling out multiple questionnaires, according to AUGIE leaders. "Every carrier seems to ask agencies the same questions every year," says Jo Ann Litwin, who chaired the AUGIE working group that addressed the problem. "The questions are generally valid, but many are also redundant--from year to year and carrier to carrier."

The new form allows an agency to fill out or update--once each year--as much information as it wants and make that available to all its carriers. This procedure will save hours of time over the course of a year, says Litwin, principal of Litwin, Castle & Christ, an Orchard Park, N.Y.-based agency.

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