AXA Tianping, a property and casualty insurance company in China, has selected Guidewire Software, Inc.’s ClaimsCenter as its new claims management system.
The insurer is already live with the ClaimsCenter for its personal and commercial auto lines of business at 10 of its branches, which cover four provinces; Shandong, Anhui, Jiangsu and Zhejiang. The company plans to fully deploy the new tech across its 27 branches by early summer, it said.
“We are expecting some initial benefits due to the implementation of ClaimCenter including greater visibility into the claims handling process and improved claims tracking capabilities which allow us to better serve our customers,” said Hu Wu, chairman of AXA Tianping, in a statement. “We are excited about the additional opportunities ClaimCenter will bring as we continue to work to extend its deployment at AXA Tianping.”
Ernst & Young helped lead the implementation.
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