Compared to last year, companies are expected to spend 45% more on business intelligence over the course of 2011, a new survey suggests.
Companies attributed failed BI implementations, BI underperformance and the inability to meet the needs of BI end-users to a lack of IT resources, according to a recent survey by
LogiXML surveyed 575 professionals across industries about BI and saw that overall dissatisfaction with existing BI was widespread.
“One of the more interesting things we found was that nontechnical users were significantly more likely to express dissatisfaction with BI overall—both vendors as well as IT’s ability to deliver functionality,” says Ken Chow, CMO, LogiXML.
Forty-nine percent of nontechnical senior users said they were dissatisfied with IT’s ability to deliver BI functionality. Thirty-three percent of respondents who identified themselves as a technical manager, executive or developer said they were dissatisfied.
A combined 42% said they didn’t have the IT staff resources available or that it was technically challenging, while 27% stated it was cost prohibitive. Company IT departments seeing increased demand for BI within their organizations were adding more technologies (37%) or not meeting the demand (32%).
Web-based technologies in BI technology were considered very important by 66%. Feedback and collaboration in BI proved to be either very important or important for most respondents at a combined 81%. When it comes to having capabilities in BI technology similar to those in social media platforms, most were interested in sharing, commenting and annotation.
Only 9% of respondents currently use mobile BI. Twenty-seven percent of those that are not using mobile BI stated they did not have enough in-house expertise to implement it.
LogiXML conducted this survey from March 29 to April 8, 2011. For complete of the results, click
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