For a variety of economic, competitive, operational and technical reasons, business process outsourcing (BPO) is booming in insurance.
In a recent survey of 165 insurance personnel, Boston-based Celent found that 49% of respondents expected their company's use of BPO to remain level in 2011, while 36% expected it to increase.
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access