Bloomfield, Conn. — CIGNA is inviting the people who use its behavioral health care network to tell CIGNA how they feel about their behavioral health care professional.
Individuals can complete a simple online survey and rate their behavioral health care experience across a broad range of factors, such as how easy it was to make an appointment, whether they were seen on time, the physical condition of the care giver’s office, as well as the quality of the treatment itself. The survey even asks if the individual would recommend this behavioral health care professional to someone else. The Bloomfield, Conn., insurer collects the feedback, analyzes it and passes it along to the behavioral health care professionals.
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