Leaders inspire. Instead of saying, "We can't," they say, "How can we?"For this month's cover story, Managing Editor Therese Rutkowski interviewed three CIOs who are acknowledged leaders in the insurance industry. Each one steers an IT organization that is absolutely focused on the business strategy.

At Prudential Insurance Co. of America, William Friel led major technology initiatives that transformed the company from the Old Economy into a financial services firm that's ready to rock in the new one.

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