When considering the plight of the modern insurance CIO, it’s helpful to remember that they did assume their posts of their own free will. Otherwise, considering the raft of challenges they face from rapidly changing technologies to tight budgets, one would be tempted to feel pity.

Nonetheless, during a panel discussion at the CIO Insurance Summit in Miami, the assembled members seemed in fine spirits as they wrestled with the question of how they can affect change in their organizations. Much of the discussion centered on what role the CIO should play in fostering technological innovation throughout the enterprise.

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