Cognitive computing soon will be coming to insurers via high performance claims handling, According to “Data: The Foundation of High Performance Claims Handling,” by Aite Group.
Improvements in quickly and efficiently compensating policyholders for covered losses can’t continue to come from tweaks to existing processes, Aite Group said. Improvements rather will come from increasing the performance of those processes by better making use of data from underwriting, policy and claims systems, as well as external data.
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