Farm Bureau Life Insurance of Michigan is indicating annual savings of $230,000 and full ROI from a claims upgrade implemented less than a year ago, according to a recent case study from ImageSoft.

More than a quarter of Farm Bureau’s savings comes from paperless solutions, including eliminating the printing of around 65,000 faxes in the first six months. With electronic routing in place, fewer clerical tasks are performed and a smaller staff is needed for handling the workload.

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