Co-operative Invests in Claims Software

Co-operative Insurance, an insurer of farms, homes, automobiles and businesses in Vermont and New Hampshire, has licensed CSC software to enhance its claims operations with three solutions: RISKMASTER is designed to accelerate claims processing, while Vendor Solutions Suite manages relationships with outside vendors, and 2Work for Adjusters supports the claims-adjustment process in a mobile environment.

According to CSC, these solutions will help ensure consistent customer interactions and loss payments, while providing management with improved insight and better expense control.

RISKMASTER automates and streamlines the claims process from first-notice-of-loss to payout, says CSC. The Vendor Solutions Suite helps manage a company’s entire relationship with its third-party suppliers, from assignment of tasks to review and approval of expenses. The system automates and simplifies the vendor assignment process, tracks performance, promotes best practices and can, CSC claims, lead to lower expenses. 2Work for Adjusters is a mobile app that expedites claims management by making a full range of claims-processing transactions available to field adjusters through tablet-sized computers and other mobile devices.

 

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