Concord Group Insurance has completed an upgrade of its Accenture Duck Creek policy administration system in four personal lines of business: automobile, mass automobile, dwelling fire and homeowners. 

The updated system supports pricing accuracy and enables regulatory compliance through the pre-configured bureau-based content within the 10,000 ISO/NCCI policy forms, the companies say. An integrated team consisting of Concord Group’s IT staff, Accenture Duck Creek insurance experts, and technicians from Accenture Duck Creek delivery partner Syntel, who will also assist Concord’s in-house team with ongoing system maintenance, completed the project.

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