The Contracts Update section includes announcements of contracts insurance information technology companies have signed with customers in recent weeks. Contract news can be faxed to Insurance Networking magazine at (312) 913-1366 or by electronic mail to Stephen.Dwyer

thomsonmedia.comAcroSoft

Claims-based imaging and workflow solutions

Co-operative Insurance Cos., Middlebury, Vt.

DST Output

Customer communications outsourcing agreement

Golden Rule Insurance Co., Lawrenceville, Ill.

EReinsurance.com Inc.

Implementation of eReinsurance technology platform for facultative reinsurance

Fireman's Fund Insurance Co., Novato, Calif.

Fair Isaac & Co.

Workers' compensation medical bill review software

The First Health Network, Downers Grove, Ill.

Genelco Software Solutions

Processing and administering medical, dental and disability claims

Life of Jamaica Ltd., Barbados

HigherGround

Acquisition of call recording and monitoring solution

Shelter Insurance Co., Columbia, Mo.

IBM Corp.

"On-demand" computing agreement for mainframe, server and desktop computers, computer networks and help desk operations

John Hancock Financial Services, Boston

Info-One

Implementation of VARDS Wholesaler Web-based annuity research and analysis platform

Guardian Life Insurance Co., New York

ImageRight

Integrated document management and criteria-based workflow solution

Litchfield Special Risk, El Paso, Texas

First Mercury Financial Corp., Southfield, Mich.

Citizens Property Insurance Corp., Jacksonville, Fla.

AmComp, North Palm Beach, Fla.

Millbrook Inc.

Business Intelligence solution for management information, reporting and analysis

Concord General Mutual Insurance Co., Concord, N.H.

Tower Technology

Solution to enhance new business and underwriting processing and enhance policyholder service

Penn Mutual Life Insurance Co., Philadelphia

Whitehill Technologies Inc.

Adoption of Whitehill (xml) Transport solution to enhance commission-payment processing

U.S. Financial Life Insurance Co., Cincinnati

Pegasystems Inc.

PegaHEALTH Member Services application

Blue Cross & Blue Shield of Rhode Island

(BCBSRI), Providence

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