The Contracts Update section includes announcements of contracts insurance information technology companies have signed with customers in recent weeks. Contract news can be faxed to Insurance Networking News magazine at (312) 913-1366 or by electronic mail to Stephen.Dwyer

thomsonmedia.comAfni Insurance Services

Implementation of customer care solutions

Progressive Insurance Co., Mayfield Village, Ohio

Blue Frog Solutions

Annuity administration support

MetLife Inc., New York

Manulife Financial Services Co., Toronto

CGI Group Inc.

Outsourcing of policy administration processing services

Holyoke Mutual Insurance Co., Salem, Mass.

COSS Development Corp.

Development of desktop and Web-based point of sale technology solutions

RBC Liberty Insurance, Greenville, S.C.

Duck Creek Technologies Inc.

EXAMPLE Platform product suite

AmFed Cos., Ridgeland, Mich. Inc.

Implementation of technology platform to support facultative reinsurance

Fireman's Fund Insurance Co., Novato, Calif.

E-Z Data Inc.

Enterprise CRM Platform software services

The Guardian Life Insurance Co. of America, New York

Fiserv Advanced Insurance Solution

Licensing agreement for Fiserv AIS

Claims Workstation

Unitrin Specialty Lines Insurance, Dallas


Distribution of small commercial insurance products to independent commercial agencies

Safeco Insurance Corp., Seattle

MEDecision Inc.

Licensing of integrated medical management solution for integrated case, disease and utilization management

Blue Cross and Blue Shield of Oklahoma, Oklahoma City


Office automation system services

JBL&K Risk Services, Portland, Ore.

Patni Computer Systems

Agreement to provide technology businesses processes services

Guardian Insurance Co. of America, New York

Rackley Systems Inc.

Agreement to offer agents instant online rating for commercial lines products

Celina Insurance Group, Celina, Ohio

Zeborg Inc.

Selection of expense analytics to drive strategic sourcing program

Cigna Corp., Philadelphia


Implementation of secure e-mail and content management solutions

Freeman Health Care, Joplin, Mo.

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