The Contracts Update section includes announcements of contracts insurance information technology companies have signed with customers in recent weeks. Contract news can be faxed to Insurance Networking magazine at (312) 913-1366 or by electronic mail to stephen.dwyer

thomsonmedia.comAGO Insurance Software, Inc.

Software systems to be used in the liquidation process

New York State Superintendent of Insurance,

Albany, N.Y.

Castek Inc.

ClaimsPath communications platform to manage auto physical damage and property claims

Kingsway Financial Services, Mississauga,

Ontario, Canada

CHCS Services Inc.

Administration of the provider's long-term care products

Blue Cross and Blue Shield of Florida (BCBSF), Jacksonville, Fla.

COSS Development Corp.

Licensing agreement for customized illustration system

CGU Life Insurance Co. of America, North Quincy, Mass.

Duck Creek Technologies Inc.

Web-enabled front-end rating, underwriting and policy management services for multiple business lines

RLI Corp., Peoria, Ill.


Customer self-service and e-billing software


Humana Inc., Louisville, Ky.

E.piphany Inc.

Next-generation customer relationship

management software suite

CIGNA International, Philadelphia

Fiserv Advanced Insurance Solutions

Licensing agreement for Claims Workstation to streamline management of auto and homeowners claims

Horace Mann Educators Corp., Springfield, Ill.

Genelco Software Solutions

Licensing of solution for front- and back-end certificate servicing and processing

ACA Assurance, Manchester, N.H.

iManage Inc.

iManage WorkSite for back-office administration

Lloyd's of London's Members' Services Unit, London


Licensing agreement for Commercial Intellisys system

Cypress Point Insurance Services, Inc.,

The Legal Knowledge Co.

Online training and education modules

MetLife, New York

Mercator Inc.

Web services to automate insurance claims processing

EMC Insurance Cos., Des Moines

Metaserver Inc.

Business process integration software to enhance agency partnerships

Providence Washington Insurance Cos.,

Providence, R.I.

Prelude Software Inc.

Implementation of PayPilot payment processing functionality

West Bend Mutual Insurance Co., West Bend, Wis.

Middlesex Mutual Insurance Co., Middletown, Conn.

Sherwood International

Group administration version of FrontTier processing and workflow management solution

Reliance Standard Life Insurance Co.,


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