The Contracts Update section includes announcements of contracts insuranceinformation technology companies have signed with customers in recent weeks. Contract news can be faxed to Insurance Networking News magazine at (312) 913-1366 or by electronic mail to therese.rutkowski@sourcemedia.comADP Claims Services GroupImplemented managed repair solution that includes real-time transmission of assignments and immediate access to estimates and photos

Insurance House, Atlanta, Ga.

Bottomline Technologies

Using Legal eXchange product to eliminate manual invoicing processes and maximize value of claims management system

Concentra Inc., Addison, TexasVirginia Farm Bureau Mutual Insurance Co., Richmond, Va.


Will use Cognos Planning software to drive enterprise-wide planning, forecasting and performance analysis AAA Life Insurance Co., Livonia, Mich.

DSPA Software Inc.

Implemented field administration support and tracking system

Sun Life Financial, Toronto

Fair Isaac Corp.

Analytic claims reserving solution for workforce safety

Workforce Safety & Insurance, Bismark, N.D.


Deployed end-to-end property and casualty document management system

Erickson-Larsen, Brooklyn Park, Minn.

Will deploy software to manage files and documents for policy processing, claims, and administration

Umialik Insurance Co., Anchorage, Ala.

Insurance Technologies

Will use point-of-sale software to illustrate living benefits, death benefits and other variable annuity options

Merrill Lynch Insurance Group, New York, N.Y.


Deploys ISO HomeValue to streamline workflow for agents and underwriters

Kemper Auto and Home, A Unitrin Company, Chicago

Deploys ISO HomeValue to streamline workflow for agents and underwriters

Kemper Auto and Home, A Unitrin Company, Chicago

Opsware Inc.

Manage application rollouts, upgrades, new deployments, and generate detailed reports for financial planning and budgeting

The Guardian Life Insurance Co. of America, New York, N.Y.

Sapiens International Corp.

Implemented INSIGHT for Property & Casualty, including policy administration, claims, billing and reinsurance

Texas Farm Bureau Insurance Cos., Waco, Texas

Sircon Corp.

Migrated from client/server-based solution to Web-based Sircon for States 4.0, to manage compliance transactions

Texas Department of Insurance, Austin, Texas

Strategic Insurance Software

Will implement a real-time interface, using ACORD XML standards that provides independent agents and brokers "one-click" access to agency-dedicated Web site

The Drive Group of Progressive Insurance Cos., Mayfield Village, Ohio

UniPress Software Inc.

Implemented Web-based service desk software to centrally manage service and support for more than 2,500 employees across four states

Alfa Insurance, Montgomery, Ala.


Will use integration and conversion services to help streamline implementation of AdminServer solutions

AdminServer, Chester, Pa.

Westbrook Technologies Inc.

Implementing document management solution that will process 70,000 documents per month

First Insurance Funding Corp., Northbrook, Ill.

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