Cumberland Insurance Group has selected Duck Creek Technologies’ billing and policy software for core improvement, the companies announced today.

The integrated platform will consolidate multiple systems, thereby enhancing customer service, access to real-time information and interaction with agents through portals. Cumberland, serving customers across the Northeast, will implement its new technology in a phased rollout with the assistance of TCube Solutions, a Duck Creek delivery partner.

“To move forward with our digital strategy we needed to secure a system solution that would make it easier to conduct business, improve engagement, and scale with our growth,” said Rob Musick, chief information officer, Cumberland Insurance Group, in a statement. “Duck Creek’s solutions will take us into the future by allowing our company to keep things simple and transparent for customers and agents.”

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access