At the top of chief claim officers’ minds are the soft business environment, workforce issues and technology challenges, according to a new survey conducted by Towers Watson.
While expectations are not dwindling in the face of these challenges, respondents also complained that they are being given fewer resources to accomplish performance goals. According to the report, “claim officers believe they have the authority to make a difference, but not necessarily the range and depth of resources” to do so.
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access