Non-life insurers are feeling pressure to prepare automated multichannel distribution models, according to a recent Agencyport survey.

The results indicated that direct channels currently source most of insurers’ business, and while phone communication remains popular, there is the most demand from insurers for agile front-end development—new, adaptable technologies for serving customers and scaling their business.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access