Donegal Insurance Group has completed the implementation of Guidewire Software, Inc.’s BillingCenter, the company announced today.
BillingCenter will replace three of Donegal’s legacy billing systems, allowing the personal, farm, and commercial lines insurer to unify billing processes on a common platform for agents and policyholders as well as provide real-time online processing. In 2007, Donegal also implemented Guidewire’s ClaimCenter.
“We’ve already seen benefits since deploying BillingCenter. Customer and user feedback has been very positive. We attribute our success to a combination of the strength and dedication of our internal IT teams and the guidance we received from Guidewire,” said Michael Simms, AVP of information technology at Donegal Insurance Group. “This implementation is a significant step in our journey to simplify our billing systems and processes on a single platform, giving us the speed-to-market, agility, and cost advantage necessary to enable our business strategy.”
