Insurance executives apparently are unfazed by the dot-com meltdown of 2001. Business-to-business e-commerce clearly dominates the IT efforts of insurance carriers as they seek to increase online product delivery and data exchange with business partners, according to the findings of a recent survey of 73 carriers, agents and brokers conducted by Insurance Networking.
Nearly two-thirds of insurance companies (63%) that responded to the survey, conducted in May, are in the midst of building e-business systems to link with partners. In addition, almost half (49%) of carrier respondents have consumer-facing e-commerce applications underway.
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