Atlanta-based ebix.com is now providing online quote and fulfillment integration from direct carriers, e-mail presentations from agents and carriers, and one-on-one human contact with local agents. The online insurance provider also has implemented an automated lead distribution system that automatically sends leads to local agents and carriers within minutes of a request. Leads are distributed based on the underwriting criteria of each carrier.
When AI is simply layered on top of policy-centric platforms, batch-based processes, and siloed data models, it inherits their limitations.
Zurich Insurance Group AG has made a sweetened £8 billion ($11 billion) bid to buy Beazley Plc, an offer that's won the tentative approval of the UK insurer's board.
UnitedHealthcare's Flexwork program offers hourly employees affordable health coverage, including dental, vision and virtual care.
Insurers learned that 2025 was about regaining balance and 2026 will be about redefining value for customers with better data, tools and insights.
AI is reshaping how claims are handled, how repairs are performed, and how teams deliver faster and more connected experiences across the auto claims ecosystem.
Digital Insurance spoke with Greg Chandler, executive VP for IT at the insurer, which specializes in workplace benefits, about how the company began implementing AI, how its use of AI has evolved, and what's next.
