Citizens and Hanover Launch The Agency PlaceThe Citizens and Hanover Insurance Cos. have launched The Agency Place, a Web-based agency portal that provides the companies' network of independent agents with centralized access to information and tools they need to conduct efficiently and simply. The Agency Place not only provides quicker access to information and faster transaction processing, it also provides agents with easy access to detailed billing, claims, customer and policy information. Agents also have access to an extensive library of online documents, forms, manuals and other resource. Citizens Insurance Co. of America, Howell, Mich., and The Hanover Insurance Co., Worcester, Mass., are members of the Allmerica Financial companies, a group of insurers led by Allmerica Financial Corp.

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