IVANS STUDY REVEALS SECURITY CONCERNS FOR AGENTSInternet security is a major concern for independent agents, according to a recent survey by IVANS Inc., Old Greenwich, Conn. A full 80% of agents are most worried about viruses and worms, and 42% said hackers are their second-biggest worry. The survey also revealed that 100% of respondents currently use an agency management system. In a November 2003 survey, 86% used an agency management system. In addition, 76% of this year's respondents prefer to retrieve carrier information through their agency management systems, versus 52% in 2003. Only 10% of agents prefer to retrieve data through carrier Web sites, while 8% prefer to receive information via paper.

TOP INSURERS RATED FOR ONLINE CUSTOMER RESPECT

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access