Generation X and Y adults are more willing to purchase insurance from resources other than agents, according to a study released by Vertis, a Baltimore-based provider of targeted advertising, media and marketing services. The study, titled Customer Focus 2004: Insurance, reveals that Generation X (ages 28 - 39) adults are 10% more likely than the average adult to purchase life insurance and 7% more likely to purchase dental insurance through channels other than the insurance agent. The trend continues among Generation Y (ages 18 - 27) adults in their purchases of both health and dental insurance. The study shows that these adults are 7% more likely than the average adult to purchase health insurance and 8% more likely to purchase dental insurance without the use of an agent.
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When AI is simply layered on top of policy-centric platforms, batch-based processes, and siloed data models, it inherits their limitations.
February 5
EIS Group -
Zurich Insurance Group AG has made a sweetened £8 billion ($11 billion) bid to buy Beazley Plc, an offer that's won the tentative approval of the UK insurer's board.
February 5 -
UnitedHealthcare's Flexwork program offers hourly employees affordable health coverage, including dental, vision and virtual care.
February 5 -
Insurers learned that 2025 was about regaining balance and 2026 will be about redefining value for customers with better data, tools and insights.
February 4
Plymouth Rock Home Assurance Corporation -
AI is reshaping how claims are handled, how repairs are performed, and how teams deliver faster and more connected experiences across the auto claims ecosystem.
February 4
CCC Intelligent Solutions -
Digital Insurance spoke with Greg Chandler, executive VP for IT at the insurer, which specializes in workplace benefits, about how the company began implementing AI, how its use of AI has evolved, and what's next.
February 4


