EIS Group, an insurance software provider, has launched CustomerCore DXP, a digital experience platform that adds omni-channel capabilities to the EIS Suite for policy, billing, claims and customer engagement.

The omni-channel capabilities delivered by EIS Group through CustomerCore DXP unify online, mobile and contact-center channels and connect those channels with core insurance systems in real time, to enable a seamless customer experience, EIS Group said, and help nurture direct relationships between insurers and customers.

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