Alexandria, Va. — The Excess & Surplus (E&S) market is the focus of a joint initiative to improve the efficiencies for retail agents interacting with managing general agents (MGAs) and wholesale brokers and to promote the electronic exchange of data between the parties.
The
“The Retail Agent—E&S Market Initiative has made excellent progress since its May launch with several virtual meetings and an in-person meeting of the work group and its three sub-groups,” says Angelyn Treutel, independent agent, ACT chair and co-chair of the work group. “The work group and its three subgroups now involve more than 100 industry representatives, including
John Deibler, director, Scottsdale Insurance and co-chair of the work group, spoke for the E&S community, saying they are “equally excited about the efficiencies general agents, wholesale brokers and E&S carriers can derive from more efficient data flows between all of the involved parties. Deibler says they have three sub-groups addressing retail agent interface (including applications and supplementals), electronic interfaces between the parties and general agent Web site functionality.
Mike Roy, CIO of
The objectives of the initiative include improvements in the E&S industry over the next 12 to 18 months in the following areas:
• Retail agent interface: Focus on E&S carrier supplemental applications to streamline supplemental data requirements and migrate to the use of ACORD standards for applications as much as possible
• General agent interface: Concentration on data transmission streams from retail agents to general agents as well as within general agents and begin to automate the flow of this data as much as possible
• General agent Web sites: Develop a roadmap of recommendations for MGA Web site capabilities—Generation 1 is a Web site with basic marketing information. Generation 2 adds login and rating capability. Generation 3 provides for online applications and policy issuance capabilities. Generation 4 expands the Web site for integration with retail agency management systems.
The associations believe retail agents have vastly improved their electronic interfaces between agency offices and standard carriers through the adoption of