FICO, a predictive analytics and decision management software company, has added two mobile applications for payment management and electronic document fulfillment to its Adeptra Mobile Services Platform. FICO also expanded support for private messaging via Facebook, Twitter and LinkedIn.
FICO says the added capabilities are part of Adeptra Fraud Resolution Manager and Adeptra Risk Intervention Manager, cloud-based customer engagement and risk intervention solutions. These are used by businesses to manage risk, fight fraud and offer real-time customer contact via mobile devices.
The Web Collection Module is a web payment mobile application, says FICO, which enables businesses to offer their consumers a quick way to pay their bills. FICO also has introduced an electronic document fulfillment application that enables consumers to view and electronically accept or refuse a document through their mobile phones, desktops or mobile browsers. The application can be used in direct debit authorizations for collections, credit applications, insurance claims, supporting documentation for billing disputes, or to complete a customer form.
