A bill advancing in Florida would delete the ability of the state's Insurance Consumer Advocate to grade property/casualty insurers based on the quality of their claims service.
The bill, HB 4115, which passed Florida's House last week by a margin of 83-34, eliminates the annual report card that assigns a grade based on the number of complaints an insurer received relative to its market share and also on the average time it took to pay claims over a five-year period.
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