Front Office Solutions

PROSPX RELEASES INSIDERCONNECT

ProspX Inc., a developer of an enterprise search and sales collaboration solution for the commercial insurance industry, has launched InsiderConnect, designed to easily connect brokers and carriers to people, information and expertise in real time.

InsiderConnect is described as the first electronic marketing solution that delivers targeted insurance industry and line-of-business specific news and updates to producers who are actively working on related new and renewal business opportunities. The patent-pending technology maintains the privacy and confidentiality of the producer's pipeline at all times and without the need to maintain profiles of any kind, says ProspX.

The platform aggregates and delivers opportunity-specific content via a custom-generated newsletter to each producer's e-mail inbox, which can be shared with prospects and clients, according to ProspX.

InsiderConnect was designed to allow partners to target their updates to the producers working on specific deals, eliminating spam and increasing the likelihood that their information will be presented to clients and prospects.

 

LEXISNEXIS LAUNCHES RECEIVABLES MANAGEMENT PLATFORM

LexisNexis announced the availability of LexisNexis Collect Point, a comprehensive hosted receivables management platform for facilitating the collections workflow. The solution is designed to improve workflow and receivables management, while also helping reduce the cost of collecting outstanding debt. Collect Point is designed for any company, including insurers, performing collections.

Collect Point is customizable for specific business needs by implementing any or all of its three component modules, or by integrating other existing LexisNexis Solutions:

* Web Agent- A virtual payment portal featuring a customizable avatar that can be personalized based on business specifications. The avatar acts as a "web agent" and can assist customers to accept payments, resolve disputes and collect information. Web Agent is available to customers now

*Web Collections Manager-Technology designed to help organizations improve collection workflow through online receivables management and collection tools to process payments and improve client relations. Web Collections Manager will be available to customers in the second quarter of 2011

*Vendor Management-A file delivery and tracking capabilities platform designed to enable customers to send and receive data files with their outside partners/suppliers. It features a robust set of tools for assigning new business, recalling accounts receivable and sending/receiving updated information. Vendor Management will be available in the second half of 2011

 

CCC ONE MOBILE APP AVAILABLE FOR IPHONE, IPOD

CCC ONE Mobile, a new app from CCC Information Services Inc., is available for the iPhone or iPod Touch. The app is designed to allow users of CCC ONE Repair Workflow to manage production and repair orders directly from their devices. The mobile app can be downloaded directly from the App Store, and used to manage and update repair plans in real-time as the vehicle moves through the shop, delivering the functionality usually reserved for traditional desktop applications and digital cameras, says CCC Information Services.

CCC ONE Mobile enables users to spend less time in front of the computer and more time on the shop floor, according to the company.

 

HEALTH PLAN ONE LAUNCHES MEDICARE QUOTING TOOL

Health Plan One, an online insurance brokerage, launched Medicare Quick Quotes Tool. This Web-based tool is designed to help insurance agents compare Medicare Supplement or Medicare Advantage plans more efficiently and effectively than in the past.

According to Health Plan One, the Medicare Quick Quotes Tool offers agents:

* Quick and easy access to prices and details on Medicare supplement or Medicare Advantage plans across the country from all the major health insurance carriers, including Anthem Blue Cross Blue Shield, Humana, Mutual of Omaha, Gerber and others

* Greater levels of functionality and customer service support without the need for significant investment in resources and technology

*The ability to create spreadsheets, download health plan brochures and e-mail plan options to clients

* More time for working with clients one-on-one to finalize the decision and enrollment process

Many independent agency and insurance offices can benefit by having the technology to quickly research, quote and provide clients with critical decision-making information, Health Plan One says. With the Medicare Quoting tool, brokers look up plan information and pricing and send it instantly to their client via e-mail.

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