Insurers are making more decisions now concerning IT spend, but those decisions reflect a note of frugality, according to a new report from Celent, a Boston-based research and consulting firm.
“Insurers are tightening their budgets,” Karen Monks, insurance analyst at Celent, told Insurance Networking News. What we found is that rather than taking a longer-term, strategic look at IT operations, insurers may be looking at expanding what they already have, such as continuing to retain software licenses and tweaking existing systems.”
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