In the field, Allstate Insurance Co. deployed what its calls Mobile Response Units to handle claims resulting from the hurricanes.Equipped with desktops PCs, these mobile units were supported by satellite technology to enable field personnel to upload and download claims data to Allstate's mainframe systems and estimating systems.

The Mobile Response Units, which are about the size of a recreational vehicle, have delivered a great deal of workflow efficiency for the Northbrook, Ill.-based insurer.

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access