GuideOne Insurance, a national niche market insurer, has deployed Guidewire’s ClaimCenter as its new claims management system. GuideOne is currently in production with ClaimCenter for its workers’ compensation line of business and is in the process of implementing its other lines including auto, homeowners, business auto, commercial property and liability in a phased deployment approach.
GuideOne selected ClaimCenter to automate routine tasks involved in the claims process to help its adjusters focus their attention on better serving their customers and agents. The company also sought to enhance its operational efficiencies in an effort to improve loss handling.
GuideOne teamed with Guidewire PartnerConnect alliance member, PwC US, and Guidewire for the implementation project.
ClaimCenter is available as a standalone system or as part of Guidewire InsuranceSuite, and can be integrated to an insurer’s legacy systems or third-party applications, according to Guidewire.
