The Texas Windstorm Insurance Association (TWIA), insurer of last resort for windstorm and hail coverage in the coastal counties of Texas, has signed with Guidewire Software to use its BillingCenter to deploy direct bill functionality to automate policy renewal billing and agency bill functionality to better manage agent commissions. BillingCenter will replace TWIA’s existing billing capabilities, which are currently provided by the company’s policy administration system.

TWIA was established by legislative mandate to provide wind and hail insurance for Texas gulf coast property owners in the event of catastrophic loss. The company’s purpose is to provide “basic” coverage unavailable in traditional markets for consumers who might otherwise be left uninsured. TWIA recognized that more could be done for its policyholders through business and service-level improvements. The company selected Guidewire BillingCenter for its comprehensive functionality and for the system’s ease of use and maintenance.

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