Harford Mutual Insurance Co.’s, a provider of property/casualty insurance to businesses, selected Guidewire’s InsuranceSuite as its new platform for rating, underwriting and policy administration, claims management, and billing.

Harford Mutual also picked up Guidewire Reinsurance Management, Guidewire Client Data Management and Guidewire Standards-based Templates.

According to the insurer, as part of its technology upgrade strategy, it sought new core systems that would help it maintain its high service levels to its customers, both policyholders and agents.

“We receive consistent feedback from our agents that one of our most significant strengths is our responsiveness to their requests and suggestions for system enhancements or new tools to help them do their jobs,” said Stephen Fabian, VP and CIO, Harford Mutual. “Guidewire’s InsuranceSuite will help us continue to provide high levels of service to our agents and support us in reaching our other strategic goals.”

Along with making business easier for agents, Harford Mutual is hoping the technology will enable easier configuration and standardization across the enterprise leading to greater operational efficiency.

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