I've heard so many people say that the health care industry is "broken" that I'm beginning to believe it myself.

When President Obama included $19 billion in computerized medical record funding in the $787 billion American Recovery and Reinvestment Act of 2009, he did so with the intention of helping providers reduce costs and improve quality of care. We know what improving the quality of care does for health insurers, who also have a vested interest in having their providers embrace the technologies that will enable them to improve communications and business transactions with all stakeholders.

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