Every insurance company wants to get value out of big data, but for the largest carriers, simply getting started can be a challenge. Those organizations are burdened at both ends: data sets are so massive, and legacy technology environments so prevalent, that operationalizing insight could appear a Sisyphean task.

Those were the challenges Heather Wilson faced when she joined AIG as chief data officer (CDO) three years ago. But they didn’t stand in the way of her building quickly a world-class — and worldwide — data organization.

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