Insurance executives have always known that technology is fundamental to the business, but there is a growing recognition that now technology is the business, opines Richard Wiedenbeck, VP of IT for Ameritas Life Insurance.
“And because it is the business, you really need your technology organization to be a partner, not just an order-taker,” Wiedenbeck says. “You need them to not only think reactively, but also responsively, and move toward proactive thinking.”
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