Insurance CIOs across the industry are embracing outsourcing and blended staffing strategies in order to enhance productivity without increasing fixed overhead.
In Novarica's recent survey of 111 insurer CIOs, 85 percent reported outsourcing at least some IT work through variable staffing and staff augmentation, legacy application maintenance, or data center or infrastructure management. Notably, few companies outsource a majority of their work in any of these areas. Rather, they work as blended organizations, sharing tasks and projects between internal and external staff.
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