Indiana Farm Bureau Insurance, (IFB) the largest farm insurance provider and the second largest personal insurance provider in Indiana, signed a multi-year contract with Online Resources Corp. for the company's bill payment solutions.
The plan is to implement Online Resources' Payment Advantage solution, which is designed to enable payments through the Web, live agent and interactive voice response (IVR), in early 2012. The insurer’s more than 765,000 auto, home, life, business and farm insurance policyholders will have the option to use any of these channels to make ACH, credit- and debit-card payments. The IFB staff will be able to access real-time, on-demand reporting and tracking through Online Resources' Web-based Client Console payment management tool.
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