Quebec City-based Industrial Alliance Insurance and Financial Services Inc. selected Moncton, New Brunswick-based Whitehill Technologies Inc.'s software to improve communications with customers and save on production costs. The company purchased Whitehill software to assemble and produce semi-annual statements for its customers. Prior to Whitehill, clients would receive two or more separate statements, depending on the number of policies or funds in their portfolio. Information for each of these statements was stored in a different legacy system, with no way to consolidate the data. Industrial Alliance used Whitehill's software to extract the data from these legacy systems, consolidate it and merge the separate statements into a single package.
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When AI is simply layered on top of policy-centric platforms, batch-based processes, and siloed data models, it inherits their limitations.
February 5
EIS Group -
Zurich Insurance Group AG has made a sweetened £8 billion ($11 billion) bid to buy Beazley Plc, an offer that's won the tentative approval of the UK insurer's board.
February 5 -
UnitedHealthcare's Flexwork program offers hourly employees affordable health coverage, including dental, vision and virtual care.
February 5 -
Insurers learned that 2025 was about regaining balance and 2026 will be about redefining value for customers with better data, tools and insights.
February 4
Plymouth Rock Home Assurance Corporation -
Digital Insurance spoke with Greg Chandler, executive VP for IT at the insurer, which specializes in workplace benefits, about how the company began implementing AI, how its use of AI has evolved, and what's next.
February 4 -
AI is reshaping how claims are handled, how repairs are performed, and how teams deliver faster and more connected experiences across the auto claims ecosystem.
February 4
CCC Intelligent Solutions


