Industrial Alliance consolidates data

Quebec City-based Industrial Alliance Insurance and Financial Services Inc. selected Moncton, New Brunswick-based Whitehill Technologies Inc.'s software to improve communications with customers and save on production costs. The company purchased Whitehill software to assemble and produce semi-annual statements for its customers. Prior to Whitehill, clients would receive two or more separate statements, depending on the number of policies or funds in their portfolio. Information for each of these statements was stored in a different legacy system, with no way to consolidate the data. Industrial Alliance used Whitehill's software to extract the data from these legacy systems, consolidate it and merge the separate statements into a single package.

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