Internet SecurityImpact: 132

Innovation: 121

Total Score: 253

Internet Delivery

Impact: 124

Innovation: 127

Total Score: 251

Intranets/Extranets

Impact: 136

Innovation: 114

Total Score: 250

Java, XML and other

Internet Languages

Impact: 123

Innovation: 125

Total Score: 248

Claims Administration Tools

Impact: 127

Innovation: 117

Total Score: 244

Middleware/EAI

Impact: 118

Innovation: 118

Total Score: 236

Call Centers

Impact: 123

Innovation: 109

Total Score: 232

CRM, Data Warehousing

Impact: 117

Innovation: 108

Total Score: 225

Wireless Devices

Impact: 98

Innovation: 117

Total Score: 217

Catastrophe Modeling

Impact: 99

Innovation: 104

Total Score: 203

Fraud Detection

Impact: 108

Innovation: 94

Total Score: 202

Electronic Bill Pay,

Presentment

Impact: 91

Innovation: 102

Total Score: 193

Document Imaging

Impact: 108

Innovation: 83

Total Score: 191

Risk Management Tools

Impact: 98

Innovation: 90

Total Score: 188

Smart Cards

Impact: 80

Innovation: 101

Total Score: 181

Digital Signatures/Certificates

Impact: 83

Innovation: 96

Total Score: 179

Application Service Providers

Impact: 91

Innovation: 81

Total Score: 172

Asset Management Tools

Impact: 89

Innovation: 82

Total Score: 171

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