Internet SecurityImpact: 132
Innovation: 121
Total Score: 253
Internet Delivery
Impact: 124
Innovation: 127
Total Score: 251
Intranets/Extranets
Impact: 136
Innovation: 114
Total Score: 250
Java, XML and other
Internet Languages
Impact: 123
Innovation: 125
Total Score: 248
Claims Administration Tools
Impact: 127
Innovation: 117
Total Score: 244
Middleware/EAI
Impact: 118
Innovation: 118
Total Score: 236
Call Centers
Impact: 123
Innovation: 109
Total Score: 232
CRM, Data Warehousing
Impact: 117
Innovation: 108
Total Score: 225
Wireless Devices
Impact: 98
Innovation: 117
Total Score: 217
Catastrophe Modeling
Impact: 99
Innovation: 104
Total Score: 203
Fraud Detection
Impact: 108
Innovation: 94
Total Score: 202
Electronic Bill Pay,
Presentment
Impact: 91
Innovation: 102
Total Score: 193
Document Imaging
Impact: 108
Innovation: 83
Total Score: 191
Risk Management Tools
Impact: 98
Innovation: 90
Total Score: 188
Smart Cards
Impact: 80
Innovation: 101
Total Score: 181
Digital Signatures/Certificates
Impact: 83
Innovation: 96
Total Score: 179
Application Service Providers
Impact: 91
Innovation: 81
Total Score: 172
Asset Management Tools
Impact: 89
Innovation: 82
Total Score: 171
