(Annual averages)Agents/Brokers

Carriers Service Firms

Packaged software

2001 budget: $1,317,400 $120,600

2001 spending: $1,322,900 $44,700

2002 budget: $1,276,800 $126,400

2002 spending: $1,234,200 $117,100

2003 budget: $1,412,400 $103,600

Internal software development

2001 budget: $3,245,000 $573,300

2001 spending: $3,210,300 $292,200

2002 budget: $3,996,400 $180,400

2002 spending: $2,782,600 $188,900

2003 budget: $3,202,800 $344,000

Source: Insurance Networking News survey of 95 carriers, agents and brokers

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