Insurer Hones in on Agents’ Needs

Knowing that relationships with producers can make or break and insurer, Montgomery Insurance, a Liberty Mutual Agency Markets regional company, developed an online training and development resource for agency partners to grow their businesses. Agent Learning Center is designed to alleviate the time and financial constraints that agencies face in developing new producers and staff.

“By supporting agency principals in the selection and on-boarding of new talent, helping ensure that new producers succeed from the start, and providing staff development and productivity resources, the Agent Learning Center will help our partners grow profitably,” says Michael Plavnicky, president and CEO, Montgomery Insurance.

Agents can register for classroom workshops and participate in virtual or self-paced online programs. They can access an expanding catalog of professional development courses, many of which qualify for continuing education credits. General insurance topics, sales, product, office productivity, consultative selling skills and agency management courses are all among the menu of resources. An Agency Manager Toolkit is available to assist agency owners or principals in hiring and developing successful new producers.