Most insurers track percentage of claims referred to their special investigation units (SIU) and measure how well SIUs save the company money. These are among the findings of a survey of 65 SIU managers at April's Insurance Fraud Management conference in Phoenix, sponsored by the Coalition Against Insurance Fraud:* 86% of insurers track the percentage of claims they refer to their SIUs.
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* 39% refer between one to three percent of claims.
* 80% track how much money anti-fraud activities save their companies.
* 90% indicate savings reports to state regulators do not accurately reflect their anti-fraud efforts.
* 11% of insurers rate their investigators based on how much money their save the company.
