Insurers historically raced to deploy the latest information technologies, yet they continued to rely on older, established methodologies to build the internal business applications that they installed on those leading-edge platforms. Some, such as the step-by-step Waterfall development process, are becoming living fossils in the age of cloud computing and service-oriented architectures. Now, however, project managers within insurance companies are finally giving agile development methods, such as Scrum, PRINCE2 and others, a look. As a result, IT departments long accustomed to sequential development are being warned to tread carefully as they enter these new waters.
Like Cub Scouts around a campfire, assemble enough insurance technologists, and spine-tingling tales will no doubt emerge. However, the stories will have less to do with the proverbial axe murderer and more to do with the equally frightening prospect of technology implementations gone awry.
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