Insurance pilot programs are gradually moving into production, with more than half geared toward digital distribution and analytics projects, according to a new study by Novarica.
Its report, “The Novarica New Normal for P&C Insurers: 100 data, digital and core capabilities,” surveyed 61 CIOs from large and mid-size companies to develop a list of advanced capabilities insurers are working on deploying across their organizations. These technologies span distribution, underwriting, billing, claims, customer engagement, finance, marketing and product development, the analyst firm says.
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