The dot-com crash certainly has extinguished the e-commerce hype, but it hasn't dampened carriers' desire to implement Internet technologies.For the second consecutive year, four Internet categories ranked at the top of Insurance Networking News' "Best of the Newest" survey, a poll of 19 technologies rated by industry experts. The executive panel rated each technology based on its impact on carriers' operations and its level of innovation.

Internet Security/Privacy, last year's top choice, narrowly was edged out by Intranets/Extranets, which placed third in the 2001 survey. Web Services, one of two new technologies added to this year's survey and one of the hottest technology topics across all industries, placed third in the "Best" survey, followed by XML and Middleware.

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