“We selected Guidewire as a partner to help us transform our underwriting and policy administration operations because of its significant industry footprint, implementation methodologies, and the best practices it will bring to Island Insurance that we can leverage across our entire business,” said Jeff Fabry, Island Insurance’s SVP, CIO and chief security officer. “We are confident that PolicyCenter will help us increase our service levels to both our agents and customers.”
According to a press release, Island Insurance wanted a more modern technology platform to support its strategic objectives, improve operational efficiencies and automate several manual tasks, freeing staff and agents to offer better customer service.
PolicyCenter, the company said, will enable Island Insurance to:
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“We are pleased that Island Insurance has selected Guidewire PolicyCenter,” said Steve Sherry, VP, The Americas, Guidewire Software. “We recognize Island Insurance’s dedication to providing its staff, agents and customers with the best tools and technology, and we look forward to working with them on this project."