Insurance is the most important vertical to 15 vendors operating in the larger financial services arena, yet their domain expertise (policy administration, underwriting) leaves something to be desired, according to Boston-based Aite Group.

The market position of 15 IT services vendors that provide to life, property/casualty insurance and health insurance companies is the subject of an Aite Group report, which provides a view of where each vendor fits in terms of domain expertise, service areas and geographic scope, and also highlights ways in which participants behave similarly or are obviously unique in their approach to servicing insurance carriers.

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